Holiday Return Policies for Amazon, Target, Walmart, Costco & 33 More Stores

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Santa’s come and gone, but perhaps the big man in red didn’t exactly deliver on your Christmas wish list. While you totally appreciate the thought, sometimes your MIL, sister, S.O. or even the kiddos miss the mark—and that’s okay! Nobody’s perfect. So what are some of those holiday return policies you should know about?

Here’s the return policy scoop for 37 popular retailers below, for all those holiday gifts they really, really “Oh, you really shouldn’t have” this year. And we bet that chances are you’re probably returning that “oh my gosh it’s so…sweater-y” sweater or the “wow, it makes so many sounds” toy, according to this chart from Offers. com of what gift recipients are most likely to return this year.

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Amazon: Jan. 31. 2019, for orders shipped Nov. 1–Dec. 31

American Girl: Two years

Apple Store: Jan. 8, 2019, for orders placed Nov. 14–Dec. 25

Barnes & Noble: 14 days

Bath & Body Works: No deadline

Bed Bath & Beyond: One year

Best Buy: Jan. 12 for orders placed Oct. 28–Dec. 28 (excludes cellphones and some other devices)

Costco: 90 days for select electronics and appliances; no deadline for most merchandise

Crate and Barrel: 30 days for furniture and rugs; 90 days for most other merchandise

Dick’s Sporting Goods: 60 days

Disney Store: 30 days

eBay: Varies by seller

GameStop: 30 days

Home Depot: 30 days for furniture and area rugs; 90 days for most merchandise

IKEA: One year

JCPenney: 45 days with no receipt; 30 days for appliances, electronics and furniture; 60 days for jewelry.  In Connecticut and Massachusetts, 90 days for any purchase.

Kmart: Jan. 31 for orders placed between Nov. 1-Dec.24

Kohl’s: Jan. 31 for premium electronics purchased from Nov. 1–Dec. 25, no deadline for most merchandise

LEGO: 90 days

Lowe’s: 90 days

Macy’s: Jan. 31 for orders placed Nov. 1–Dec. 31, for items that have 60-day policy, or 60 days, whichever is later

Microsoft Store: Jan. 31 for eligible items purchased Oct. 27–Dec. 31

The North Face: 60 days

Old Navy: Jan. 15 for orders placed Nov. 1–Dec. 24 or within 45 days of purchase, whichever is later

Patagonia: No deadline

Petco: 60 days

PetSmart: 60 days

Pottery Barn: 30 days for most merchandise, seven days for Quick Ship upholstery items

REI: One year, 90 days for outdoor electronics

Sam’s Club: 90 days for select electronics, games, movies and music; no deadline for most merchandise

Sears: Jan. 31 on items with a 30-day return policy for orders placed Nov. 1–Dec. 24

Shutterfly: 60 days with 50 percent fee

Target: The 30-day and 14-day refund periods for returns begin Dec. 26 for orders placed Nov. 1–Dec. 25

T.J. MAXX: Jan. 23 for orders placed Oct. 14–Dec. 24

Victoria’s Secret: 90 days

Walmart: Jan. 10 for items with a 15-day return policy and Jan. 25 for items with a 30-day policy for orders placed Oct. 28–Dec. 25

Williams-Sonoma: 30 days for most merchandise

Don’t worry—your holiday return secret is safe with us.

—Erica Loop

Featured Photo: Rawpixel via Pexels



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