RetailMeNot has created a list of companies that have announced their reopening plans and schedules. You will need to check with your local store for updated hours and the latest information as policies might vary by location. Each retailer will be following safety procedures pursuant to local guidelines.
Abercrombie & Fitch
The retailer has started to reopen select stores based on state and local regulations, including locations in Atlanta, Boise and Dallas, and will continue to open on a rolling basis. Upon reopening, staff will follow safety and health procedures, including the use of personal protective equipment, social distancing, contactless payment options and more.
American Eagle
American Eagle has reopened 43 stores and plans to open another 600 by the end of May. As stores reopen, the retailer will implement a host of new health and safety measures, including offering masks and hand sanitizer to all customers, curbside pickup, a touchless return process, temperature screening and more. Although the retailer will still allow customers to try on items in fitting rooms, each room will be sanitized after. Any garments not purchased will be quarantined in a box for 24 hours.
Apple
Apple closed all locations outside of China during the coronavirus pandemic, but the company now has plans to reopen in certain U.S. locations after reopening in Austria, Australia and South Korea. Apple will begin by reopening with five stores in Alabama, Alaska, Idaho and South Carolina.
The tech retailer is still encouraging customers to purchase items online when possible, and will focus on providing customer service and support through the Genius Bar at open locations.
Bed Bath & Beyond
The company plans to reopen approximately 20 retail locations, including its Christmas Tree Shops brand, by May 22, subject to state and local guidelines. buybuy BABY and Harmon stores have remained open during the pandemic to provide essential goods.
Belk
As of May 1, the department store has reopened stores in South Carolina, Georgia, Tennessee, Arkansas and Oklahoma. Stores will begin by opening with limited hours from noon to 6 p.m., limiting the number of people in store to ensure social distancing standards and offering curbside pickup.
Best Buy
Starting in early May, Best Buy began opening 200 stores on an appointment-only basis. Appointments can be made online or by phone and will include a detailed check-in process before each appointment where a sales associate walks through safety guidelines for customers.
Chico’s
Starting May 4, Chico’s began the rollout of three phases of reopening. First, the fulfillment of national orders through store inventories; second, buy-online-pick up in store (BOPIS) including contactless curbside pickup; and third, the introduction of a new shop-by-appointment service for all brands, including Chico’s, White House Black Market and Soma.
David’s Bridal
The bridal shop began reopening some stores at the end of April by appointment only and expects to have all stores open for appointments beginning in June. In addition, customers can book a virtual appointment to meet one-on-one with an expert stylist.
Dick’s Sporting Goods
The sporting retailer has reopened almost all of their 850 U.S. retail locations with nearly half open for in-store shopping and the others open for contactless pickup. The company has implemented various safety measures, including new social distancing protocols, sanitizing carts and baskets, requiring teammates to wear face coverings and more.
Dillard’s
Starting May 5, the company will reopen 55 locations in 11 states, including Utah, Texas, Arkansas, Colorado and Florida. The company will monitor government guidelines to open all stores “as soon as possible.”
Express
The clothing retailer has reopened select stores in Georgia and South Carolina with plans to open all 300 stores by Memorial Day, May 25, based on local regulations and mall guidelines. Stores will implement social distancing, provide contact-free customer service and payment options, limiting store capacity and other safety features.
GameStop
As of April 21, GameStop reopened stores in Georgia and South Carolina with the “potential to reopen” locations in other states and countries in the coming weeks.
Gap
The retailer has reopened a small number of stores in Texas and plans to reopen the rest of its 800 locations—including Old Navy, Athleta, Gap, Banana Republic, Janie and Jack and Intermix stores—in the U.S. by the end of May. Stores will have reduced hours, a limited number of customers allowed in stores, and team members will be supplied with reusable face masks to wear during their shifts.
Hobby Lobby
The crafting retailer has begun to open some stores in states where it is deemed an essential business. There is no plan yet for further reopenings.
Kohl’s
Kohl’s has reopened stores in 14 states as of May 11 and plans to continue reopening based on state and local guidelines. The company will implement new health and safety best practices, including limiting store hours, social distancing measures, a new returns process and others.
Macy’s
The department store began reopening stores in early May, including locations in Georgia, Tennessee, South Carolina, Oklahoma, Texas, Colorado and Utah, and plans to reopen all stores by mid-June. New safety practices include increased air ventilation in all stores, social distancing practices, gloves and masks required for staff and suspended services that require close contact.
Nordstrom
The retailer has opened select locations in Texas and Nordstrom Rack stores in Oklahoma, South Carolina, Tennessee and Texas with updated safety measures.
Saks Fifth Avenue
The company has reopened a select number of stores, including locations in Atlanta and Palm Beach, and plans to offer Curbside Pickup and Returns at select locations. New cleaning and safety measures include mandatory face coverings and daily health checks for associates, reduced occupancy, and additional safety measures for dressing rooms and beauty areas.
Simon Malls
The largest mall chain in the U.S. began reopening locations in select states, including South Carolina and Georgia, at the beginning of May. The company will provide free CDC-approved masks and hand sanitizer to shoppers who ask for them and make temperature testing free and available using infrared thermometers.
Stein Mart
The company has begun to reopen stores with new safety protocols, including closing fitting rooms and allowing customers to try on at home and make returns, requesting shoppers wear face masks, social distancing measures and contactless checkout.
Ulta
As of May 11, the beauty retailer opened 180 stores in Texas, Arkansas, Oklahoma and several other states. Testers will no longer be available, and the company is also implementing mandatory face coverings for all associates, hand sanitizer available for use and limited occupancy.
Urban Outfitters
As of May 12, the retailer and owner of Anthropologie, Terrain and Free People brands, has reopened select stores in 19 states, including Texas, Florida, Colorado and Rhode Island. In-store safety precautions include cashless checkout, reduced hours, mandatory masks for employees and contactless pickup at select stores.
Williams Sonoma
As states begin to reopen, Williams Sonoma is also opening select locations. The retailer will implement a host of safety measures, including encouraging customers to wear a face mask and requiring it in certain locations, limiting the number of people in store, daily wellness checks for associates and more. Call your local store to confirm hours and safety procedures.
—Jennifer Swartvagher
Featured photo: Marcin Kempa on Unsplash
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