Many people are relying on Instacart to get groceries and household essentials. For many people, shopping goes beyond produce, meat and pantry staples, it also includes getting much needed medications. Costco prescription delivery via Instacart is now available nationally from more than 500 Costco pharmacies across 42 states including Washington, D.C., with nearly 100% coverage in each state.
The new offering allows Costco members and customers to complete their entire shopping trip online — from groceries and household goods to alcohol* and essential prescription medications — and have it all delivered to their door.
Costco members and customers should arrange for their prescription to be filled at their local, participating Costco location either over the phone, online or in-person. Once the prescription is ready, the customer will receive a text message from their Costco pharmacy. In the text, they will see a link with the option to schedule their prescription for delivery. Once the customer clicks the link, they will be redirected to Costco’s site where the customer can confirm their prescription, sign into their Costco or Instacart account and continue to add groceries and household goods to their order if they choose. When the customer is ready to check out, they can select a delivery time and receive their order as fast as same-day.
Instacart is offering contactless prescription delivery in participating states for most medications, allowing shoppers to simply scan a customer’s ID for verification without a signature. Customers ordering prescription medications from Costco via Instacart must be over the age of 18, and are required to enter their date of birth at checkout and present a valid government ID at the time of delivery. In the coming weeks, the service will roll out an additional opt-in customer identity verification feature. It will allow customers to scan their own ID via the Instacart app and sign their own personal mobile device at delivery to verify their identity. Shoppers will still need to visually confirm that the ID belongs to the customer, but they can do this from six feet apart.
Shoppers pick up and deliver all prescription orders in a sealed, tamper-proof bag. Instacart’s prescription delivery service allows Costco members and customers to schedule delivery up to one week in advance. To ensure customers receive their prescription in a timely manner, Instacart recommends customers schedule their delivery as soon as they receive notification that their medication is available for pickup. In order to ensure a seamless prescription delivery experience for customers and shoppers, Instacart has dedicated a special care team to manage any relevant prescription-related inquiries.
Enter your zip code on Instacart or the mobile app to see if prescription delivery is available from a Costco pharmacy location near you.
—Jennifer Swartvagher
All photos courtesy of Costco
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