For questions about photo books, see Photo Books FAQs.
- Who owns the photos on Tinybeans?
- How private is Tinybeans?
- How much does it cost to join Tinybeans?
- What is Tinybeans?
How Tinybeans Works
- Do you have a question that isn't here?
- How do I print a Tinybeans Photo Book?
- How do I delete my Tinybeans account?
- What can my followers see on Tinybeans?
- Do you have to download the app to be part of Tinybeans?
- How do I join Tinybeans?
- Where can I change the name of my followers?
- Where can I change how often or which way one of my family or friends receives updates on my journal?
- Can I (or my followers) change how often updates on my Tinybeans Journal are received?
- How can I change the way Tinybeans notifies me about updates on my journal?
- How much is a Tinybeans Premium subscription?
- Can I still keep using Tinybeans for free?
- Do you have a storage limit?
- I've purchased premium for my journal, but I still don't have access to any of the new features in the app. What should I do?
- Can I cancel my subscription?
- What credit cards do you accept?
- How can I export all of my moments?
- Who can export all my Tinybeans Moments?
- How do I turn off ads in Tinybeans?
You do of course! Please check out our Terms and Conditions for more details, but please be assured that the only people who will ever see your photos are your trusted friends and family and we will never use your photos in any way without permission.
Tinybeans is free to download our apps and to use our website. We have a premium version with additional features, and there is a cost attached to creating our beautiful photo books but we do not charge you to upload moments or access your photos.
Tinybeans is a Modern Family Album App that provides parents with one safe space to capture and share their children’s life stories with family. Tinybeans was founded in 2012 in Sydney, Australia by Stephen O'Young, Sarah-Jane Kurtini and Eddie Geller. As parents we realized there was no easy way to safely share our children's lives with the people who matter. There are now over two million people who trust Tinybeans with their precious memories. You can find out more about our team and story and we'd love you to get in touch to find out more. We look forward to meeting you!
Please don't hesitate to email us at firstname.lastname@example.org — we're always here to help. If you have our iPhone or Android app, there is a useful FAQ tab in the Settings.
Head to tinybeans.com/photobooks using your computer to create a beautiful canvas-covered album. Mobile version coming soon!
For now, you will need to email us at email@example.com and we will delete your account for you. We'll be sad to see you go though.
Your followers will each receive their own log in details so they can see your Tinybeans Journal. We'll also send them one daily update on the days you add moments to your journal and they can decide how often they receive emails from us and change their settings.
If you don't have a smartphone, you can use our website to upload photos, videos and notes. Also, your family can use our app or website to follow your Tinybeans Journal or just receive email updates. We try to make it as easy for all members of your family to join in the fun.
Once someone is added to your journal, only they can change the name that shows up on comments or loves. This can be done through their individual settings.
After a user is added to your journal, only they can change the frequency and type of notification they receive through their individual settings.
You can choose to receive journal updates immediately, daily, weekly, or never through your settings. A user can only adjust their notification settings for themselves, not other users on the journal.
You can receive updates either through emails, or through a push notification sent to your phone. You can choose which method you prefer in your settings.
Tinybeans Premium is an OPTIONAL addition to our service that offers features many of you have asked for, but you can be sure the free version of Tinybeans will always be around. We will continue to make Tinybeans an awesome service for both our Premium and Free users.
We offer UNLIMITED storage. Under the multiple upload feature, you may upload up to 20 photos at a time, but you can do that as many times as you like. We have a 20 photo limit because uploading more than 20 photos at a time may significantly slow down your internet connection, forcing a possible crash, or it would take up a significant part of your data limit. There is also a 30 second limit on videos on the free version.
This can be easily resolved by updating your app to the latest version of Tinybeans. You can do so by going into the Apple Store or the Google Play Store and updating the app. If this still doesn't work, email firstname.lastname@example.org and we'll resolve it right away.
Yes. To do so, go to your billing details , and click “pause subscription.” From there, you will be able to downgrade to a basic plan. After cancelling, you will only be able to make full use of all the premium services until your subscription expires. After that: All of your photos and full-length videos will remain on Tinybeans. Your photo collections will also remain on our servers, but you wont be able to access them once your subscription expires.
We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club. To change the credit card you have on file, go to your billing details , and you will be able to edit your card there.
To export your moments, head to your journal settings in the right-hand menu of your app or the website. You will be able to generate an export of moments from any dates you choose. This export will be emailed to you as a zip file shortly after your request.
Whilst the journal owner and all followers have access to the other premium features, with the export feature, only those who have been granted full journal access can download all the moments at once.
Network ads allow us to keep providing you and your family with a much-loved free service. Showing network ads helps us pay for the cost of supporting our dedicated team, safely storing your precious moments, sending email updates every day to your family, and running our servers for many, many years to come. To turn off ads like these, you can upgrade to Tinybeans Premium.