Here’s everything you need to know about the Mockingbird stroller recall affecting the brand’s popular single-to-double strollers
Attention all moms who use Mockingbird strollers: the company has recalled nearly 150,000 of its popular single-to-double strollers following reports that the frames on some of these strollers have cracked, sometimes causing injury to children. Here’s everything you need to know about the Mockingbird stroller recall, including what action you need to take to keep your kids safe if you already own one of these strollers.
Which strollers are affected?
Approximately 149,000 single-to-double strollers are affected. Mockingbird is telling parents to check the lot number on their stroller. If yours is between numbers 20091 to 22602, stop using the stroller immediately.
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Where were these strollers sold?
Target stores nationwide; online at hellomockingbird.com; babylist.com; goodbuygear.com; and target.com from March 2020 to September 2022.
What should you do if your stroller is affected?
Stop using it right away (easier said than done, we know). Mockingbird isn’t issuing refunds for affected strollers but will be sending out reinforcement kits that include clamps you can attach to the frame of the stroller to keep it from breaking.
Why are these strollers being recalled?
Social media posts and reports submitted to the Consumer Product Safety Commission have described how some parents have had their Mockingbird single-to-double strollers break suddenly while being used to carry two children. Some parents said this happened while they were in the middle of busy streets. Some even said the strollers broke suddenly while in motion and caused their children to be thrown onto the ground. At least eight children have been injured with scrapes and bruises. No serious injuries have been reported so far.
CPSC started urging Mockingbird to recall the strollers on Oct. 28. The company said the issue was “rare,” but that parents should examine the sides of their strollers for cracks in the frame. More recently, Mockingbird has posted a statement on its website, saying, “We received reports from some customers whose Single-to-Double Stroller developed cracks in the side of their stroller frame. Thanks to this valuable customer feedback, we developed a Frame Reinforcement Kit that further strengthens the stroller frame and prevents this rare issue from being able to occur.”
How to contact Mockingbird
Call Mockingbird at 877-274-3240 from 9 a.m. to 5 p.m. EST Monday through Friday, or send an email to the company at email@example.com. More information is available at hellomockingbird.com/recall. To report problems with your own Mockingbird stroller, visit the CPSC website at saferproducts.gov.