The Tinybeans Return Policy

Last Updated: Nov 21, 2018

 

Your happiness is always our #1 priority so we want you to be 100% happy with your photo books. If you are not satisfied with your order for any reason, please contact us and we’ll do what we can to make it right!

 

  • If Tinybeans made a mistake with your book, we’ll replace it ASAP at no cost to you.
  • If you are not happy because of a mistake you made (such as a spelling mistake, choice of low-resolution photo or captions that are cut-off) we will help you fix your book and share the cost of a replacement by giving you 20% off.
  • Very occasionally orders are delivered that are damaged in shipping. Please let us know about shipping issues straight away and we'll replace it at no cost to you.
  • As a small company, we're not able to offer refunds if you've simply changed your mind or no longer want your book.

 

If you have any questions or concerns, please contact our Customer Happiness team at info@tinybeans.com.